← Back to Knowledge Base
Payments 5 min read

Troubleshooting payment failures

Common reasons payments fail and how to resolve card, wallet, and authorization issues quickly.

Payment failures are commonly caused by expired cards, insufficient limits, or strict bank authorization rules.

First, re-check billing details and retry with a supported payment method. If the issue persists, contact your bank to allow merchant authorization, then attempt payment again.

You can also use an alternative card or submit a support ticket with the order ID and timestamp for faster diagnosis.